Welcome to Designs by Jen, Inc.

Payment

I accept payment through Paypal and Square (accepts all major credit cards.)

An 8% sales tax will be applied to all Illinois residents.

Shipping

All orders are sent via USPS First Class Mail, unless Priority Shipping is selected. Both services provide tracking information. First Class Mail usually arrives within 3-5 days, however, sometimes the post office has delays, which is out of my control. Please email me with any questions about your package or tracking info: jen@designsbyjen.co

Most items will ship within 1-2 business days. 

Returns

Returns will be accepted with the customer paying the shipping cost. Please send me an email or message me on Facebook if you are not completely satisfied!

Sizing

Please check the length of the bracelets/watches before ordering. Most are made to fit a 6.25-6.5" wrist. Measure your wrist around the wrist bone fairly snug with a tape measure to check your size. Bracelet lengths listed in the descriptions are the length of the bracelet, not the wrist size. Depending on the type of bracelet, 1" to 1.5" is added to the wrist size for the bracelet to fit comfortably. If you need a different size, just email me, and most times I can accommodate your request! However, most bracelets are already made, and I can usually not change the size once they are made, so please contact me before purchasing to make sure I have all the supplies needed to make another one.


All designs copyrighted © Designs by Jen, Inc.